1. Introduction

This Privacy Policy explains how Eilish O’Boyle (Sole Trader) collects, uses, stores and protects your personal information when you visit nrtmethod.com, contact Eilish, subscribe to communications, join a waitlist, book or purchase a service, attend an event or otherwise interact with NRT™ (Neurosomatic Rapid Transformation™).

Eilish O’Boyle is the data controller responsible for the personal information described in this Privacy Policy.

Your privacy is important and your personal information will only be collected and used where there is an appropriate reason for doing so and in accordance with applicable data protection law, including the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

2. Information We May Collect

The personal information collected will depend on how you interact with Eilish O’Boyle, NRT™ and this website.

This may include:

• your name

• email address

• telephone number

• country

• information you provide through contact or enquiry forms

• information you provide when joining a mailing list or waitlist

• booking and appointment information

• information relating to services, events or programmes you have purchased or expressed an interest in

• payment and transaction information

• communications between you and Eilish O’Boyle

• feedback or testimonials you choose to provide

• information you voluntarily provide in connection with an NRT session, programme, event or other service

• technical information relating to your use of the website, where applicable, such as IP address, browser or device information and website usage information

You are not required to provide personal information unless it is necessary to provide a service you have requested or there is another legal requirement to collect it.

3. How Your Information Is Collected

Personal information may be collected when you:

• complete a form on nrtmethod.com

• contact Eilish through the website

• subscribe to receive emails or other communications at nrtmethod.com

• join a waitlist

• book an appointment or NRT™ session

• purchase a service, programme or event

• attend an online or in-person event

• communicate with Eilish by email or another agreed method

• provide feedback or a testimonial

• otherwise voluntarily provide information

Certain technical information may also be collected automatically when you use the website through cookies, tracking pixels or similar technologies, depending on the website configuration.

4. How Your Personal Information Is Used

Your personal information may be used to:

• respond to enquiries and messages

• provide information you have requested

• manage bookings and appointments

• provide NRT™ sessions, programmes, events and other services

• process purchases and payments

• manage waitlists

• send communications you have requested or agreed to receive

• administer client relationships

• maintain appropriate business and financial records

• provide customer support

• improve services and the operation of the website

• comply with legal, regulatory, accounting or tax obligations

• establish, exercise or defend legal rights where necessary

• protect the security and integrity of the website and business systems

Your personal information will not be used for purposes that are incompatible with the reason it was collected unless there is a lawful basis for doing so.

5. Legal Bases for Processing Your Information

Under data protection law, there must be a lawful basis for processing your personal information.

Depending on the circumstances, Eilish O’Boyle may process your information on one or more of the following bases:

Consent

Where you have given clear consent for your information to be used for a particular purpose, such as subscribing to marketing emails or joining a waitlist.

You can withdraw your consent at any time.

Contract

Where processing your information is necessary to provide a service you have purchased or requested, or to take steps at your request before entering into an agreement.

Legal Obligation

Where information must be processed or retained to comply with a legal obligation, including applicable accounting and tax requirements.

Legitimate Interests

Where processing is reasonably necessary for the legitimate operation and administration of the business and those interests do not override your rights and interests.

This may include responding to enquiries, maintaining appropriate business records, protecting the security of business systems and establishing or defending legal rights.

6. Email Marketing and Communications

If you subscribe to receive emails, join a marketing waitlist or otherwise give consent to receive marketing communications, your contact information may be used to send you information about NRT™, services, events, programmes, resources and other relevant updates from Eilish O’Boyle.

You can unsubscribe from marketing communications at any time using the unsubscribe option provided in marketing emails.

Withdrawing consent to marketing will not affect other communications that are necessary to provide a service you have requested or purchased.

7. Payments

Online payments are processed using Stripe.

Payment information required to complete a transaction may be processed directly by Stripe in accordance with its own privacy and security practices.

Eilish O’Boyle does not need to receive or store your complete payment card details in order for Stripe to process your payment.

Information relating to the transaction itself, such as the amount paid, service purchased, payment status and transaction records, may be retained where necessary for business, accounting, tax, contractual or legal purposes.

8. Website, CRM and Email Systems

NRTmethod.com uses GoHighLevel for website, customer relationship management, forms, waitlists, email marketing and related business functions.

Personal information submitted through the website may therefore be processed and stored using systems provided by GoHighLevel for the purpose of operating these services.

Business email associated with the nrtmethod.com domain is hosted through Maxer using OX App Suite.

Personal information contained in emails sent to or from Eilish O’Boyle may therefore be processed and stored through the email hosting service.

These service providers are used to provide the technical infrastructure necessary to operate the business and its communications.

9. Bookings and Calendar

Google Calendar may be used to manage appointments, sessions and other scheduled activities.

Where Google Calendar is used, information necessary to manage the appointment, such as your name, contact information, appointment date and time and relevant booking information, may be processed through Google’s services.

If the booking or calendar system used by Eilish O’Boyle changes, this Privacy Policy will be updated where necessary.

10. Sharing Your Personal Information

Eilish O’Boyle does not sell your personal information.

Personal information may be processed by carefully selected service providers where this is necessary to operate the website, communicate with you, process payments, manage appointments or provide services.

These may include providers of:

• website and CRM services

• email hosting and email communication services

• payment processing

• booking and calendar services

• website hosting and technical support

• analytics or website security services, where applicable

Personal information may also be disclosed where required by law or where reasonably necessary to establish, exercise or defend legal rights.

Service providers are only permitted to process personal information for the purposes for which their services are being used and subject to applicable data protection requirements.

The agency arrangement through which the GoHighLevel service is provided does not mean that client or customer information is shared with the agency for its own use.

11. International Transfers

Some technology and service providers used to operate the website and business may process or store personal information outside Ireland or the European Economic Area.

Where personal information is transferred internationally, appropriate safeguards will be relied upon as required under applicable data protection law.

These may include an adequacy decision by the European Commission or appropriate contractual safeguards designed to protect personal information.

12. How Long Your Information Is Kept

Personal information will only be retained for as long as reasonably necessary for the purpose for which it was collected, including to meet legal, accounting, tax, contractual and legitimate business requirements.

Different types of information may therefore be retained for different periods.

When determining how long information should be retained, consideration may be given to:

• the reason the information was collected

• whether an ongoing client or customer relationship exists

• applicable legal, tax and accounting requirements

• the nature and sensitivity of the information

• whether the information may be required to establish or defend legal rights

Information that is no longer required will be deleted or securely disposed of where appropriate.

Where you unsubscribe from marketing communications, sufficient information may be retained to record your opt-out and ensure that further marketing communications are not sent to you.

13. Security

Reasonable technical and organisational measures are used to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

Where third-party service providers process personal information on behalf of Eilish O’Boyle, appropriate providers are selected with consideration given to privacy and security requirements.

14. Your Data Protection Rights

Depending on the circumstances, data protection law gives you rights in relation to your personal information.

These may include:

• The right of access: You can request information about the personal information held about you and obtain a copy of it.

• The right to rectification: You can ask for inaccurate or incomplete personal information to be corrected.

• The right to erasure: In certain circumstances, you can ask for your personal information to be deleted.

• The right to restriction: In certain circumstances, you can ask for the use of your personal information to be restricted.

• The right to data portability: In certain circumstances, you may have the right to receive personal information you provided in a structured, commonly used and machine-readable format or have it transferred to another organisation.

The right to object: In certain circumstances, you can object to the processing of your personal information, including its use for direct marketing.

• The right to withdraw consent: Where processing is based on your consent, you may withdraw that consent at any time.

Not all rights apply in every circumstance and certain legal exceptions may apply.

15. How to Exercise Your Rights or Contact Eilish About Your Data

If you have a question about how your personal information is being used, would like to exercise one of your data protection rights or have a concern about your privacy, please contact Eilish O’Boyle at [email protected] or using the contact form on nrtmethod.com.

Please provide sufficient information to allow your request to be identified and dealt with.

Additional information may be requested where reasonably necessary to verify your identity before personal information is disclosed or a request is acted upon.

16. Complaints

If you have a concern about how your personal information has been handled, please contact Eilish O’Boyle in the first instance at [email protected] or using the contact form on nrtmethod.com so that the matter can be investigated and, where possible, resolved.

You also have the right to raise a concern or complaint with the Data Protection Commission (DPC), Ireland’s independent supervisory authority for data protection.

Information about exercising your data protection rights and contacting the Data Protection Commission is available through the Data Protection Commission’s official website.

17. Cookies and Analytics

NRTmethod.com may use cookies and similar technologies that are necessary for the website to function.

Additional cookies or technologies may also be used for analytics, performance, advertising or other purposes where applicable and where permitted by law.

Where consent is required for non-essential cookies and pixels, these technologies should not be activated until the appropriate consent has been obtained.

This section and any separate Cookie Policy/Cookie Consent banner must be finalised to reflect the actual website configuration before launch.

18. Third-Party Links

NRTmethod.com may contain links to websites or services operated by third parties.

Eilish O’Boyle is not responsible for the privacy practices of independently operated third-party websites. If you follow a link to another website, you should review that website’s privacy information to understand how it processes your personal information.

19. Changes to This Privacy Policy

This Privacy Policy may be updated from time to time to reflect changes in the website, services, technology providers, business practices or applicable legal requirements.

The most recent version will be published on nrtmethod.com.

Last updated: September 2026

20. Contact

For questions about this Privacy Policy, the use of your personal information or your data protection rights, please contact:

Eilish O’Boyle (Sole Trader)

NRT™ | Neurosomatic Rapid Transformation™

Email: [email protected]

Website: nrtmethod.com